Private Cremation Guarantee

Compassion. Integrity. Professionalism.

This is our mantra. These three words not only summarize the high standard we use to conduct a successful business, but a code on how we at Infinity live our daily lives. To give you more confidence in our service, we have taken Integrity one step further.
It is every pet owner’s fear that the ashes they receive from a private cremation may not be those of their pet. Infinity understands your concerns, especially with past events reported by the media. We have found a reliable way to reassure you of your pet’s identification. We have installed a digital video system that records the private cremation procedure. All recordings will be stored at our facility and kept completely confidential for a period of at least 3 months as reference if you experience any doubts.

Digital Security
Most pet owners don’t wish to attend their pet’s cremation. Just knowing that we do videotape all private cremations can be very reassuring to most folks.
Infinity has the latest technology in video recording equipment. We have upgraded to a system that is operated by a motion detector. Instead of having to
manually turn the cameras on, recording automatically begins any time there is movement in the camera’s field of vision. All activity, whether placing a pet in the cremation chamber or the crematory operator simply walking by the front of the machine, is recorded. Once the activity stops, the cameras will continue recording for an additional 5 seconds until going into standby mode. All video is stored digitally on a one terabyte DVR hard drive.

What is being recorded?
The camera shows the front of the cremation unit with a white board above the loading door. Written on the white board is the pet’s name, the owner’s last name and the veterinary clinic. The pet is shown on a nearby cart confirming identity.
The door of the cremation unit is opened revealing an empty, clean cremation chamber. The pet is then placed in the chamber and the door is shut. Depending on the size of the pet, the cremation can take anywhere from 30 minutes to 3 hours to complete. During the cremation process, it is necessary for the operator to open the chamber periodically to assess progress and to make physical adjustments as needed.
The final part of the video will show the clean-out procedure. The operator will use a long wire
brush tool to gather the remains. They are raked to the front of the machine and placed into a pan. They will be left in their natural form while cooling and then later processed to ash.

Please be assured that your pet’s body will be handled properly and respectfully during
all aspects of the cremation process.